Field Service Engineer The Netherlands.

Menarini Diagnostics was established in the UK during 1987. The Company is now one of the fastest growing diagnostics companies. They are market leaders in the field of diabetes diagnostics, with leading edge systems for HbA1c, blood glucose and continuous glucose monitoring.

Location
The Netherlands
Company
Menarini Diagnostics
Jurgen Rillaerts
rillaerts@themagroup.eu
Publication date
2022-04-25

Job description.

The role of the Technical Service Engineer is the responsibility to provide technical assistance and training to internal and external customers by performing technical assistance and training  to ensure that Menarini Diagnostics  is delivering overall superior service and support to their customers. You ensure the highest quality performance through feedback and training and development of the Technical Service within the Netherlands Through the Technical Service Coordinator you will work close with other engineers, product managers and the sales force, you report to the Technical Department Manager.

Candidate profile.

Business Skills:  Able to understand the impact of his/her product(s) and services on profit and loss calculations and basic business finance. 

Specific Job Skills: Results orientation. Critical thinking and problem solving. Technical knowhow in a medical device and lab environment. Trained in software, application and support operations. 

Computer skills: Must be adept in use of general MS Office, internet, email and in-house specific computer software. Extensive expertise in using metrics to measure the effectiveness of technical support within the organization. 

Language skills: You have an advanced knowledge of Dutch and English.

Personality: Problem solver. Self-driven, results-oriented with a positive outlook, and a clear focus on high quality technical service. Reliable, tolerant, and determined. Empathic and excellent communicator, able to see things from the other person's point of view and interests. Well presented and businesslike. Keen for new experience, responsibility and accountability. Able to get on with others and be a team-player. Able to communicate reliably to customer sites. 
 

Contact.

If you are interested in this position and would like to know more about it, please contact:

Jurgen Rillaerts, Recruitment Consultant
T: +32 478 503900
E: rillaerts@themagroup.eu

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