Field Service Engineer.
Illumina aims to expand access to genomic technology in pursuit of global health equity. Their technologies enable life-changing discoveries that transform human health, through early disease detection, accurate diagnosis, and innovative treatment options. With a strong mission-driven culture, Illumina empowers employees to contribute to something bigger, surrounded by extraordinary people and inspiring projects.
Job omschrijving.
As Field Service Engineer Benelux, you will be the technical point of contact for Illumina customers. You will install and maintain all hardware, support troubleshooting, and resolve customer complaints. Acting as a technical consultant during both pre- and post-sales phases, you will work closely with commercial teams to support instrument uptime and ensure customer satisfaction.Your region covers Benelux (The Netherlands, Belgium, Luxembourg), with occasional travel across Europe. The main focus is the Northern Part of Belgium, including the Southern part of the Netherlands.
Profiel van de kandidaat.
- BSc in Electrical/Electronics Engineering, Mechanical Engineering, or related
- Experience in field service, preferably in medical devices
- Knowledge of robotics, electronics, optics, and mechanical systems
- Excellent troubleshooting and communication skills
- Fluent in Dutch and English
- Strong IT skills and ability to work in regulated environments
Contact.
If you are interested in this position and would like to know more about it, please contact:
Nele Geusens, PhD, Sr. Recruitment Consultant
T: +32 497 57 08 94
E: geusens@themagroup.eu
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