Perform technical service, both preventative and break fix repair
Lead installation projects of new equipment combined with correct documentation and on-site instruction of hospital staffing, both users and technical staff, in collaboration with the team
Maintain Field Service inventory of replacement parts. Return defective material in a timely manner, and order replacements in accordance with company policy
Perform E-mail, telephone and remote support for customers if needed
Provide feedback on equipment performance and service processes to Medivators BV and CORP
Ensure a superior level of customer satisfaction with regards to after sales support
Perform other duties as assigned
The position is field based, with a minimal monthly visit to the office in Maastricht Airport
Kandidaten Profil
Technical education (Electronics, Mechanics, Instrumentation) or a proven Track Record on either one of
the area’s
Experienced (minimum of 5 years experience) in Field Service execution within the Medical Devices
Industry
Excellent communicative skills in Dutch and English. French is an advantage.
Solid computer (MS Office) and networking skills to effectively use Windows based software
Well organized, able to work independently, attention to detail, team player
Acts as a mentor and tutor for new Team Members
Arbeitsbedingungen
Besides great colleagues, a great job, you will also receive a competitive salary including company car with fuel card and other fringe benefits.
Kontakt
Are you interested in this position and would like to know more about it, please contact: