Service Strategy and Implementation:
- Develop and implement service strategies for X-Ray Medical Devices, medical information systems, and ultrasound medical equipment.
- Aim to improve customer satisfaction and service quality.
Team Management and Leadership:
- Daily management and leadership of service teams across each group.
- Develop and motivate teams for improved performance.
Technical Support and Maintenance:
- Supervise technical support and maintenance for X-Ray Medical Devices, medical information systems, and ultrasound medical equipment.
- Manage troubleshooting, regular maintenance, and updates.
Customer Relationship Building and Maintenance:
- Establish and maintain relationships with key customers.
- Understand customer needs and provide customized solutions.
Operational Process Improvement:
- Improve operational processes for efficient service delivery.
- Enhance service through the introduction of new technologies and methodologies.
Quality Control and Compliance:
- Manage and improve service quality.
- Ensure compliance with regulations, safety standards, and industry norms.
Budget Management and Resource Allocation:
- Plan and manage the budget for the service department.
- Optimize cost efficiency and resource allocation.
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