Service Strategy and Implementation:

• Develop and implement service strategies for X-Ray Medical Devices, medical information systems, and ultrasound medical equipment.
• Aim to improve customer satisfaction and service quality.

Team Management and Leadership:

• Daily management and leadership of service teams across each group.
• Develop and motivate teams for improved performance.

Technical Support and Maintenance:

• Supervise technical support and maintenance for X-Ray Medical Devices, medical information systems, and ultrasound medical equipment.
• Manage troubleshooting, regular maintenance, and updates.

Customer Relationship Building and Maintenance:

• Establish and maintain relationships with key customers.
• Understand customer needs and provide customized solutions.

Operational Process Improvement:

• Improve operational processes for efficient service delivery.
• Enhance service through the introduction of new technologies and methodologies.

Quality Control and Compliance:

• Manage and improve service quality.
• Ensure compliance with regulations, safety standards, and industry norms.

Budget Management and Resource Allocation:

• Plan and manage the budget for the service department.
• Optimize cost efficiency and resource allocation. 
   

• Bachelor’s degree or higher in a relevant field (e.g., Engineering, Medical Technology, Business Administration). 
• Practical experience in service management of X-Ray Medical Devices, medical information systems, and ultrasound medical equipment. 
• Strong leadership and problem-solving skills. 
• Proficiency in Dutch, French and English. 
• Technical knowledge and customer service skills. 

Besides the possibility to expand your knowledge and expertise in a highly specialized industrial environment, Fujifilm offers a representative salary, extra-legal benefits such as hospital insurance, group insurance, company car, laptop and mobile phone.

If you are interested in this position and would like to know more about it, please contact:

Simon Thierie, Recruitment Associate             
T: +32 468 372 408                    
E: thierie@themagroup.eu                

Marco Pachen, Recruitment Consultant
T: +32 473 98 21 47
E: pachen@themagroup.eu