• Perform technical service, both preventative and break fix repair.
• Lead installation projects of new equipment combined with correct documentation and on-site instruction of hospital staffing, both users and technical staff, in collaboration with the team.
• Maintain Field Service inventory of replacement parts.  Return defective material in a timely manner, and order replacements in accordance with company policy.
• Perform E-mail, telephone and remote support for customers if needed.
• Provide feedback on equipment performance and service processes to Medivators BV and CORP.
• Ensure a superior level of customer satisfaction with regards to after sales support.
• Perform other duties as assigned.
• The position is field based, with a minimal monthly visit to the office in Maastricht Airport.

• Technical education (Electronics, Mechanics, Instrumentation) or a proven Track Record on either one ofthe area’s.
• Experienced (minimum of 5 years experience) in Field Service execution within the Medical Devices Industry.
• Excellent communicative skills in Dutch and English. French is an advantage.
• Solid computer (MS Office) and networking skills to effectively use Windows based software.
• Well organized, able to work independently, attention to detail, team player.
• Acts as a mentor and tutor for new team members.

Are you interested in this position and would like to know more about it, please contact:

Nele Geusens, PhD, Recruitment Consultant
T: +32 497 57 08 94                              
E: geusens@themagroup.eu

Simon Thierie, Recruitment Associate
T: +32 468 37 24 08
E: thierie@themagroup.eu