Field Service Engineer.

Cantel is a global company dedicated to delivering innovative infection prevention products and services for patients, caregivers, and other healthcare providers. Their products and solutions improve outcomes and help save lives. Through an expansive portfolio of endoscopy, water purification and filtration, and healthcare disposables, Cantel provides high-quality infection prevention solutions and unsurpassed service. Through their products and solutions, they touch millions of patients each year around the world. 

Publication date

Job description.

  • Perform technical service, both preventative and break fix repair 
  • Lead installation projects of new equipment combined with correct documentation and on-site instruction of hospital staffing, both users and technical staff, in collaboration with the team
  • Maintain Field Service inventory of replacement parts.  Return defective material in a timely manner, and order replacements in accordance with company policy
  • Perform E-mail, telephone and remote support for customers if needed
  • Provide feedback on equipment performance and service processes to the service management and commercial operations team
  • Ensure a superior level of customer satisfaction with regards to after sales support
  • Perform other duties as assigned
  • The position is field based, with a minimal monthly visit to the office in Maastricht Airport

Candidate profile.

  • Technical education (Electronics, Mechanics, Instrumentation) or a proven Track Record on either one of the area’s
  • Experienced (minimum of 2 years experience) in Field Service execution within the Medical Devices Industry is an advantage
  • Experienced in service and repair of medical equipment in an MDD/MDR and ISO regulated environment is an advantage
  • Excellent communicative skills in minimal Dutch, French and English.  German is appreciated, but not required
  • Solid computer (MS Office and engineering software packages) and networking (SQL) skills to effectively use Windows based software
  • Willingness to travel
  • Well organized
  • Self-discipline and works to dead lines
  • Able to work independently
  • Capable of multi-tasking. Dealing with multiple projects at any time
  • Attention to detail
  • Teamwork principles:
    • Strong team player
    • Able to work with Engineers, Customer Service teams and the service admin team
    • Able to work within a changing team environment but also with autonomy

Working conditions.

Besides great colleagues, a great job, you will also receive a competitive salary including company car with fuel card and other fringe benefits.


Are you interested in this position and would like to know more about it, please contact:


Nele Geusens, PhD, Recruitment Consultant
T: + 32 497 57 08 94                              

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